FAQ
Tiny Questions
Because nobody actually reads manuals.
What is Livo?
Livo is a tiny retro digital camera made to come with you everywhere.
Around your neck. On your keys. In your pocket. Safely tucked inside its little pouch.
It shoots 75MP photos and 1080P videos with a warm, nostalgic look.
Is Livo a real camera?
It is.
Tiny? Yes.
A toy? Definitely not.
Flash, filters, photo mode, video mode…
This little thing does a lot.
What’s in the box?
Every Livo comes with:
• Livo Camera
• Protective cotton pouch
• Keychain attachment
• Livo gift box (international orders only, not available for Bali orders)
Want the full Livo experience?
Add a MicroSD card and a USB-C card reader before checkout so you’re ready to shoot, relive and share your memories from day one.
Do I need a MicroSD card?
Yes.
No MicroSD. No memories.
Livo supports cards up to 128GB.
Do I need the USB-C card reader?
You don’t have to…
But you’ll probably wish you did.
It lets you transfer your photos straight to your phone in seconds.
No apps.
No Wi-Fi.
No cloud.
Just your memories, straight to your phone.
How do I get my photos?
Take the MicroSD card out of your Livo.
Pop it into the USB-C card reader.
Plug it into your phone or computer.
Done.
How do I use it?
It’s easier than you think.
Check out our Instagram Highlight “How to Livo” on @livo_shot
Is the battery any good?
A full charge keeps up with a few days of tiny adventures.
Recharge with USB-C and you’re ready to go again.
Is it waterproof?
We wish.
Livo loves beaches.
Not swimming.
Keep it dry and it’ll keep making memories.
Do you have a store?
Not yet.
We’re currently online only and ship directly from Bali.
How fast is shipping?
Bali
Most orders are delivered within 24 hours, from Uluwatu to Ubud.
Worldwide
Most international orders are delivered within 5–9 business days.
What if something isn’t working?
If your Livo develops a technical or manufacturing defect within 14 days, we’ll happily replace it.
Simply send us your order number, a description of the issue, and a photo or video.
We’ll take it from there.
Can I return it?
We don’t accept returns for change of mind. However, if your Livo has a confirmed technical or manufacturing issue within 14 days of delivery, we’ll happily replace it.
Still have a question?
We’re always happy to help.
livoshot@gmail.com
Or send us a DM on @livo_shot.
Real people. Real replies.
Okay, enough reading.
Go make some memories! 📸